Privacy Policy

Last updated: June 2025

Your privacy is important to us. This Privacy Policy explains how WellPet.ai ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase on our website wellpet.ai.

1. Information We Collect

We collect several types of information from and about users of our website:

Personal Data: Name, email address, postal address, phone number—when you register for an account, place a pre-order, or subscribe to our newsletter.
Usage Data: Pages you view, links you click, IP address, browser type, and device information via cookies and server logs.
Device Data: Technical details about your device, operating system, and unique device identifiers.

2. How We Use Your Information

We use your information to:

Process and fulfill your pre-orders and transactions.
Communicate with you about your account, orders, and customer support.
Send you marketing and promotional materials (you may opt out at any time).
Improve our website, products, and services through analytics.
Protect our website and users from fraud or unauthorized access.

3. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to collect information about your browsing behavior. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our site.

4. Sharing Your Information

We do not sell your personal data. We may share information with:

Service Providers: Third parties who help us operate our website (e.g., hosting, payment processors).
Legal Requirements: To comply with laws, enforce our site policies, or protect ours or others’ rights.

5. Data Security

We implement reasonable security measures to protect your data. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You may:

Access and update your personal data by logging into your account.
Opt out of marketing communications at any time via the “unsubscribe” link in emails.
Request the correction or deletion of your data by contacting us (see below).

7. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect data from minors. If you believe we have collected information from a child, please contact us.

8. Changes to This Policy

We may update this Privacy Policy occasionally. The “Last updated” date will reflect the most recent changes. Your continued use of the site after any changes signifies your acceptance of the new policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please email us at office@wellpet.ai or write to:

wellpet d.o.o. Kragujevac
Prvog Maja 4 Kragujevac
Kragujevac, Serbia